Privacy Policy

1. Introduction

Kalyteros ("we", "our", "us") values your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data in compliance with applicable laws including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and state privacy regulations.

2. Data We Collect

We collect personal data in the following situations:

• Contact and scheduling forms: name, email, phone number, company name, and estimated revenue.
• Website browsing: IP address, browser type, pages visited, time on site, and cookie data (via Google Analytics / Google Tag Manager).
• Direct communications: emails, WhatsApp messages, SMS messages, and phone calls.

3. How We Use Your Data

We use your data to:

• Respond to contact requests and schedule consultations;
• Deliver our marketing consulting and growth strategy services;
• Send relevant communications about our services (only with your consent);
• Send SMS and email marketing messages (only with your explicit opt-in consent);
• Analyze website performance and improve your browsing experience;
• Comply with legal and regulatory obligations.

4. SMS and Email Messaging

By checking the consent box on our forms, you agree to receive SMS text messages and email communications from Kalyteros and businesses using our platform. This includes:

• Appointment reminders and confirmations;
• Follow-up communications about your inquiry;
• Service updates and notifications;
• Marketing promotions (with your explicit consent).

5. Data Sharing

Your data may be shared with:

• Google (Analytics / Tag Manager) — for website traffic analysis;
• Email and CRM platforms — for customer relationship management;
• SMS service providers (Twilio) — for delivering text messages;
• Email service providers (MailerSend) — for delivering email communications;
• Meta (Facebook/Instagram) — for advertising campaigns;
• Service providers — hosting (Vercel), database (Supabase), and other essential technical providers.

We do not sell, rent, or share your personal data with third parties for purposes other than those described in this policy.

We do not share, sell, or provide your mobile phone number or messaging consent data to any third parties or affiliates for marketing or promotional purposes.

6. Cookies

We use the following types of cookies:

• Essential: required for basic website functionality (session, consent preferences).
• Analytics: collect anonymous browsing data via Google Analytics to improve the website.
• Marketing: used for remarketing campaigns (Meta Pixel, Google Ads).

You can manage your cookie preferences at any time through the consent banner displayed on our website.

7. Your Rights

You have the right to:

• Access the personal data we hold about you;
• Correct inaccurate or incomplete data;
• Request deletion of your personal data;
• Opt out of marketing communications at any time;
• Opt out of SMS messages by replying STOP to any message;
• Opt out of email marketing by clicking the unsubscribe link;
• Withdraw consent at any time.

To exercise any of these rights, contact us at the email provided in section 10.

8. Data Storage and Security

Your data is stored on secure servers provided by Vercel and Supabase, with encryption in transit (TLS) and at rest. We retain your data only for as long as necessary to fulfill the purposes described in this policy or as required by law. We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction.

9. Changes to This Policy

We may update this Privacy Policy periodically. When significant changes occur, we will notify you through our website. We recommend reviewing this page regularly. The date of the last update is indicated at the top of this page.

10. Contact

For questions, requests, or to exercise your rights related to personal data, contact us: